December 17

Weekly Wrapup: Tim Berners-Lee Interview, Google Chrome OS, Social Network Stats, And More…

first_imgA Web Developer’s New Best Friend is the AI Wai… In this edition of the Weekly Wrapup, our newsletter summarizing the top stories of the week, we feature an in-depth interview with the inventor of the Web Tim Berners-Lee. We also cover and analyze the surprise announcement of a Chrome OS (Google’s new operating system for netbooks), investigate a raft of new statistics from social networks, analyze the impact of ‘freeconomics,’ and more. This week we soft-launched a new design for ReadWriteEnterprise, and you can check out our latest posts in that channel. We also update you with the latest from our channel ReadWriteStart, dedicated to profiling startups and entrepreneurs.Subscribe to Weekly WrapupYou can subscribe to the Weekly Wrapup by RSS or by email (form below).RWW Weekly Wrap-up Email Subscription form: 8 Best WordPress Hosting Solutions on the Market Introducing the ReadWriteWeb Guide to Online Community ManagementOur First Premium Report for Businesses Recently we released our first premium report: The ReadWriteWeb Guide to Online Community Management. It’s been in the works for more than four months and we believe it’s unlike anything else you’ve seen. Businesses seeking to engage with online communities on their own websites or all around the social web will find the guide invaluable in getting up to speed on the state of the art and making sure their employees have the foundation they need to be effective. The end product is in two parts. Part one is a 75 page collection of case studies, advice and discussion concerning the most important issues in online community. Part two is a companion online aggregator that delivers the most-discussed articles each day written by experts on community management from around the web. The Guide is available for purchase at a price of $299. (You won’t be charged until you complete a few simple steps on that page.) You can download a free sample section of the report here. Web TrendsReadWriteWeb Interview With Tim Berners-Lee During my recent trip to Boston, I had the opportunity to visit MIT. At the end of a long day of meetings with various MIT tech masterminds, I made my way to the funny shaped building where the World Wide Web Consortium (W3C) and its director Tim Berners-Lee work. Berners-Lee is of course the man who invented the World Wide Web 20 years ago. In Part 1 of the interview we cover the emergence of Linked Data and how it is being used now even by governments. InPart 2 of the interview we discuss how previously reticent search engines like Google and Yahoo have begun to participate in the Semantic Web in 2009, user interfaces for browsing and using data, what Tim Berners-Lee thinks of new computational engine Wolfram Alpha, how e-commerce vendors are moving into the Linked Data world, and finally how the Internet of Things intersects with the Semantic Web.Who Uses Social Networks and What Are They Like? A new study by Anderson Analytics looks into the demographics and psychographics of social networking users on Facebook, MySpace, Twitter, and LinkedIn with a goal of providing marketers with information about users’ interests and buying habits as related to their network of choice. The end result is a detailed look at the profiles and habits of social networking users on the web today. Some of the study’s findings echo things we’ve already heard. For example, Facebook users tend to be old, white, and rich. MySpace users are young…and fleeing. Other info is new: Twitterers are more likely to have a part-time job, LinkedIn users like to exercise and own more gadgets. See also Part 2 of this post for details on Facebook, MySpace, Twitter, and LinkedIn.Facebook’s Own Estimates Show Declining Student Numbers; Now More Grandparents Than High School Users How fickle are kids these days? Just when all the grown ups started figuring out Facebook, college and high school users have declined in absolute number by 20% and 15% respectively in a mere six months, according to estimates Facebook provides to advertisers that were archived for tracking by an outside firm. Facebook users aged 55 and over have skyrocketed from under 1 million to nearly six million in the same time period. There are more Facebook users over 55 years old today than there are high school students using the site.Grandma and Grandpa showed up to have a conversation, but Billy and Sally were gone. Facebook cannot be excited about this.Does Twitter Deserve a Nobel Peace Prize? Maybe Not Yet, But It Could Someday It’s hard to imagine anything more far out than the suggestion that the founders of Twitter be awarded the Nobel Peace Prize, especially since the people who invented the internet never were. But that’s what Deputy National Security Advisor, Mark Pfeifle, argues this week in The Christian Science Monitor, because of the company’s role in supporting the ongoing uprising in Iran. Pfeifle isn’t the only one making this argument, either.I think the idea is serious enough to warrant some closer consideration. I think those little narcissistic bites of information and the platform people publish them on are serious enough to warrant taking this opportunity to consider what it all really means. You might assume that these most recent platitudes are just about Twitter’s celebrated role in Iran – but in fact there’s a lot more going on. Twitter is changing the human experience in important ways, for those fortunate enough to experience it.Free: It Works, It Cries, It Bites Chris Anderson’s new book, Free: The Future of a Radical Price (available for free in text form and as an audio book), is stirring controversy and a spicy conversation around the blogosphere. The current wave of discussion started with a critical review by Malcolm Gladwell in the New Yorker. In his review, Gladwell defends journalism and goes negative on “Free.” Seth Godin, who till then had stayed out of the debate, penned an instantly classic Godin post titled “Malcolm is wrong.”Mike Masnick followed on TechDirt with an insightful post in which he attributes some of Gladwell’s confusion to the way that Anderson wrote the book. Masnick says that the book does not provide enough details on the mechanics and applications of Free. (I haven’t read the book, so I can’t comment on that.) Fred Wilson joined the conversation with a sharply delivered post on Freemium and Freeconomics. He gives examples of the kinds of Free that actually work.SEE MORE WEB TRENDS COVERAGE IN OUR TRENDS CATEGORYA Word from Our SponsorsWe’d like to thank ReadWriteWeb’s sponsors, without whom we couldn’t bring you all these stories every week!Mashery is the leading provider of API management services.WeeBiz, a business community where you can find and share new business opportunities.Domain.ME, the official registry for all .ME Domains.SiSense, Analytics, Reports and FiltersMollom, stop comment spam and build your community.Crowd Science gives you detailed visitor demographics.hakia is a semantic search engine.Rackspace provides dedicated server hosting.Socialtext brings you 5 Best Practices for Enterprise Collaboration SuccessAplus provides web hosting services for small business hosting needs.Wix, stunning Flash Websites for FreeMediaTemple provides hosting for RWW.SixApart provides our publishing software MT4. richard macmanus Related Posts center_img Top Reasons to Go With Managed WordPress Hosting ReadWriteEnterpriseOur channel devoted to ‘enterprise 2.0’ and using social software inside organizations. Sponsored by Socialtext.Smibs Could Rival Both LinkedIn & After being in beta for a year, Smibs has launched their SaaS business software into full production mode. The initial series of applications, with more planned for the future, include a Web-based CRM called Doorbell, and the Smibs Network, a business networking service. LinkedIn has largely wasted its potential to be anything other than personal promotion, and CRM focuses almost solely on internal collaboration. While it has a long way to go to truly compete with either, the way that Smibs bridges the gap between public business networking and in-group workflows makes it a serious future contender.John Hagel Interview: Implications of the Shift Index for EnterprisesJohn Hagel, perhaps best known for his book The Only Sustainable Edge, has been one of the leading strategic thinkers for decades. Recently, as Co-Chair of the Deloitte Center for the Edge, he unveiled the Shift Index. This is a fascinating way to look at the economy and goes well beyond the traditional GDP and employment measures. Have a strong cup of coffee before reading or listening to this interview. This is important for enterprises as they think about the big picture related to social media, changing demographics, and increased global competition. It is also valuable for enterprise software vendors as they seek to articulate the value of their products to these clients.ReadWriteStartOur channel ReadWriteStart, sponsored by Microsoft BizSpark, is dedicated to profiling startups and entrepreneurs.Six Reasons to Stick with Your Startup: Survival Stories from the Trenches Starting a new tech company is a labor of love. Particularly in the beginning, when funds are low, expectations are high, and the product is still a twinkle in the developer’s eye, stressful situations under external pressures can lead to pull-the-plug moments.When we interviewed Pandora founder Tim Westergren last week, he shared his personal brush with startup death: In 2007, it seemed that the music-streaming site would have to declare bankruptcy and close shop. Pandora’s success is one reason to stick with your own startup. Here are six more.SEE MORE STARTUPS COVERAGE IN OUR READWRITESTART CHANNELWeb ProductsThe Google OS Becomes Reality: Google Announces the Google Chrome OS Just after we heard a number of rumors about the possible arrival of the rumored Google OS this week, Google actually went ahead and announced that it will indeed release its own operating system – the Google Chrome Operating System. For now, Google plans to aim this OS at the netbook market. The OS will only become available for consumers in the second half of 2010, but Google promises that it will open-source the code later this year. According the the announcement on the Google blog, the OS will run on standard x86 chips as well as ARM chips, and Google is already working with a number of OEMs to bring devices that run the Google Chrome OS to the market. 10 Things We’re Dying to Know About Chrome OSThis week the blogosphere was abuzz with the late-breaking news about Google’s new Chrome OS, a combination of the Chrome browser and windowing system running on top of a Linux kernel. But more important than what’s being announced is what hasn’t been said. People already have a lot of questions about the Chrome OS and the answers may ultimately determine how well it succeeds as a true competitor to both Microsoft and Apple, as is being widely speculated. We’ll explore some of those questions in this post. Wolfram|Alpha: The Use Cases At the recent SemTech conference in San Jose, I sat down with Wolfram|Alpha‘s Russell Foltz-Smith. Wolfram|Alpha bills itself as a “computational knowledge engine,” a nerdy and unfortunately not very intuitive description. Because it’s hard to grok, most people have categorized Wolfram|Alpha as a new type of search engine. The site got a lot of press when it launched in May, as many pundits saw it as a challenger to Google. However in our own extensive tests of the product before launch, we concluded that it isn’t a “Google Killer” and that it has more in common with Wikipedia.Even now there is still confusion about what Wolfram|Alpha is and what its main use cases will be. In this interview with Russell Foltz-Smith, we discuss what people are using Wolfram|Alpha for now; and more importantly what its uses will be in the near future.Bing and Google: Users Are Willing to Try New Things According to the latest data from Compete, Bing, Microsoft’s new search engine, is still going strong, though even a month after its launch, the majority of Bing’s users still switches back and forth between Google and Bing. About 66% of Bing’s users also use Google search, and this number has held steady over the last few weeks. 30% of Bing’s users also use Yahoo Search, and about 4% use AOL Search. The most interesting aspect of this report, however, is that Google’s users seem to be far more interested in trying out a new search engine than users of other services.Transportation Apps: Are We There Yet? There are sites devoted to regional public transportation route planning, sites devoted to rail transportation, and city-wide sites for light rail, bus and ferry planning. But if you’re looking for something across cities, states or even countries, you’re not likely to find it. Why is it that with GPS applications being so advanced, we’re still such a long way from the benefits of seamless transportation? It’s doubtful that riders really care which transportation authorities are responsible for their trip. As a user, I want to be able to type in my home address and get inexpensive door-to-door transportation options to any destination in the world. There’s no reason this shouldn’t exist. If transportation authorities standardized their data, aggregation services would have no problem mapping routes from Beijing to Belize. SEE MORE WEB PRODUCTS COVERAGE IN OUR PRODUCTS CATEGORYThat’s a wrap for another week! Enjoy your weekend everyone. Why Tech Companies Need Simpler Terms of Servic… Tags:#web#Weekly Wrap-ups last_img read more

December 12

Community Capacity Building: Say what??

first_imgThe MFLN consists of several concentration areas including Community Capacity Building (CCB). But many people wonder…what is CCB? What do those words even mean? Our FDEI team began to explore this idea through the lens of early childhood special education (ECSE) and early intervention (EI), and we discovered not only what the term means, but also how it can be used as a force multiplier for young children and their families in the Family Readiness mission.CCB is often defined as “people who feel a sense of shared responsibility and apply their strengths to achieve desired results” (Mancini & Bowen, 2014). Ultimately the goal of CCB is for both informal and formal support systems to work together to achieve positive result for members of the community.In the field of EI/ECSE, the desired result of our community (professionals and families who work together on behalf of young children with disabilities) is to see children learn and grow to their full potential through nurturing, enriched relationships with caregivers.  The informal supports within this community are parents, caregivers, extended family, friends, and other individuals who interact with the child in relatively intimate relationships. Formal supports include YOU – the EI/ECSE professional! This symbiotic relationship between informal and formal supports for children is a force multiplier that enhances outcomes for children. Like a rock thrown into a pond,CCB has a ripple effect that spreads wide and deep.As an ECSE/EI professional, you are in the position to equip caregivers with skills and knowledge to nurture a child’s growth and development. And FDEI is here to help you do just that. Community Capacity Building at its best: All of us using our strengths to achieve desired results. When one part of this formula is missing, the capacity of all decreases…so let’s work together to achieve remarkable outcomes.Created by R. DiPietro-Wells; Images from CC0How can we help support you? What kinds of information do you need to help support the military families you serve? What questions do you have? What resources do you need? We would love to hear from you. Feel free to comment below or email us at [email protected] can learn even more about CCB and access an online training to increase your understanding of CCB here.This post was edited by Robyn DiPietro-Wells & Michaelene Ostrosky, PhD, members of the MFLN FD Early Intervention team, which aims to support the development of professionals working with military families. Find out more about the Military Families Learning Network FD concentration on our website, on Facebook, on Twitter, YouTube, and on LinkedIn.last_img read more

December 9

This Is the Only Sustainable Competitive Advantage

first_imgDid you see Uber coming? How about Airbnb? Who expected Amazon to become Who thought any software company would compete with Microsoft?The idea of business strategy is to create a sustainable competitive advantage. How do you do that in an environment when whole industries are being disintermediated and when companies that have stood the test of time start failing that same test?There is a sustainable competitive advantage for those who would pursue it, but it isn’t going to be found in most treatise you read on strategy now.As Nature Would Have ItCharles Darwin didn’t actually say these oft-attributed words, but they are truer now than ever, regardless of the actual source:It is not the strongest of the species that survives, nor the most intelligent. It is the one who is most adaptable to change.Welcome to the Disruptive Age.Adaptability: A sustainable competitive advantage is only going to be built by believing that any choice you make, over time, will become unsustainable. Given a long enough timeline, what you are doing now is likely to be exactly the wrong thing to do. It will be the wrong thing to “continue doing.”The “sustainable” part of a sustainable competitive advantage will be the ability to adapt to new realities. This means unlearning what you have learned, and it certainly means the killing of sacred cows. The more married you are to “the way we’ve always done things around here,” the more certain that you won’t be “around here” at all.The primary competency for competitive advantage is the ability to lead change in response to changing conditions, challenges, and the recognition of opportunities.Resourcefulness: With the exception of the capacity for compassion, there is no greater human attribute than resourcefulness. There are no problems that human beings have been unable to solve when given enough time to do so. This is true in spite of the fact that the same human beings who are capable of magnificent feats of creativity are also the greatest obstacle to that same creative force.Creativity is limitless. Resourcefulness has no real boundaries, and any that are perceived are only the boundaries of the person perceiving them.The “sustainable” part of a sustainable competitive advantage is the ability and the willingness to attract and unleash the creative force of individuals and groups. The “sustainability” is going to be infusing the work of problem-solving with purpose and meaning, as well as fully empowering people to create and to fail.Much has changed in the last few decades. The changes coming over the few decades in front of us are going to make the last few look like a walk in the park.The questions you have to answer if you seek a sustainable competitive advantage are, “How willing are you to change, including what you believe,” and “How fast can you generate the ideas you need to anticipate and respond to new realities?” Get the Free eBook! Want to master cold calling? Download my free eBook! Many would have you believe that cold calling is dead, but the successful have no fear of the phone; they use it to outproduce their competitors. Download Nowlast_img read more

December 9

The Practical Disciplines That Support Autonomy In Sales

first_imgSalespeople are knowledge workers. What makes work difficult for knowledge workers is the autonomy around what work they do, when they do it, and how they go about doing it. Your effectiveness in knowledge work comes from the discipline to do your most important work and a process for deciding what exactly is your most important work. Fortunately, deciding what is most important is easily discovered by examining the outcomes you are responsible for producing. The willingness to exercise the practical disciplines that support autonomy, however, is a variable and may take a little more effort. What Do Salespeople Do?There is only one outcome salespeople are responsible for, even though it makes sense to look at it as two parts. The outcome is to “make sales.” The two  parts are “creating opportunities” and “pursuing and capturing opportunities.” Everything else we talk about when we talk about sales is a commentary on these two sets of activities. If you are not creating and pursuing opportunities, you are not going to “make sales.” There are only a few activities that allow you to create new opportunities. The first and most important is prospecting. The second is the nurturing and communication that makes prospecting easier and more effective. Prospecting may mean making calls to ask prospective clients for a meeting, asking your existing clients for referrals, showing up at trade shows or networking events, or meeting with your current clients to identify new opportunities. The problem with autonomy when you don’t match it with an equal dose of discipline is that you know what you need to do but resist doing it (or doing enough of it). Worse still, nothing terrible happens on any given day if you don’t prospect (or a given week, and maybe a month) Like smoking, when the negative consequences inevitably occur, it is too late for you to do anything about them. Capturing opportunities is made up of several activities, but mostly it is made of meetings.  Many meetings are with your prospective clients, but some are with members of your team. For most of us in B2B sales, the measure of how well we are going to do in the future can be found on our calendar. A full schedule of meetings is evidence that you are pursuing opportunities in an attempt to capture them. An empty calendar leads to an empty pipeline, an increased heart rate, difficulty in breathing, profuse sweating, and finally, a new job in customer service. In Order of ImportanceEverything is important, but not everything can be most important. With nothing more than the idea that you need to “make sales” and an understanding of the few activities that “create opportunities” and allow for their “capture,” you should have little trouble deciding what work needs your focus and attention. Prospecting: Everything good starts with a conversation or a meeting. Any attempt to avoid this work or distraction that takes you away from prospecting is harmful to you and your results. There are plenty of things that masquerade as work.  Any time you are unsure of what you should do, you should immediately pick up the phone and dial through a list of prospects. If you are bored and distracted, dial five of your most difficult to convince prospects to ask them for a meeting (you will no longer be bored). Nurturing Your Dream Clients: The biggest, best prospects in your territory belong to your competitors. You should call them and ask them for a meeting. When they refuse your request for a meeting, you should start the Year Negative One (-1) process of nurturing them, providing them with ideas, and communicating frequently enough that they know you for your ability to help them produce better results. Meetings: You might have expected to see “follow up” on the list, but it doesn’t appear here for a fundamental reason: the idea that you have to follow up means you left a meeting without already scheduling another meeting. If you are in B2B sales and had five meetings this week, you should have another five booked with those same prospects over the next couple of weeks. There is never a reason not to start your week with a relatively full calendar. No doubt you have internal meetings with people who help you develop solutions that are part of the capture. Follow Through: Follow-through is not follow up. Follow-through means you made some commitment you need to keep. You promised to make a call, send an email, provide more information, schedule a meeting for your team to meet with your client’s organization or anything else you said you would do. No more pushy sales tactics. The Lost Art of Closing shows you how to proactively lead your customer and close your sales. All the other things you still need to do but don’t find on this list are of lesser import than what appears here. However, making good decisions here comes down to your discipline. Practical Disciplines Discipline is doing what you don’t want to do when you don’t want to do it. It is a muscle that atrophies when it is not used and increases in strength when used (I have seen salespeople with massive biceps and triceps from their religious devotion to lifting weights who found the telephone too heavy to pick up). The discipline to prospect for some part of every day increases the likelihood that you create enough opportunities to reach your goals. If you don’t have a block on your calendar for prospecting each day, you will allow other, lesser things to crowd out what’s more important. The same is true for nurturing your dream clients. There is a discipline around managing deals that you might describe as “selling the meeting,” “selling the process,” and “selling your solution.” There is a disciplined way of thinking about stringing meetings together, with one naturally suggesting and leading to the next. The autonomy and independence that accompanies a role in sales requires you possess an equal or greater self-discipline to match it. Here is a list of 10 mandatory sales disciplines.  Essential Reading! Get my 2nd book: The Lost Art of Closing “In The Lost Art of Closing, Anthony proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.” Buy Nowlast_img read more